Shipping & Returns 2016-11-20T18:46:14+00:00

PAYMENTS

We accept all major credit and debit card via Paypal. Paypal is a safe, fast and secure method of online payment. We do not ever obtain or save any of your credit card information in the checkout process.

You do not need a Paypal account to make a purchase with us however all of our sales are processed securely through Paypal. You must click the Paypal checkout button on your cart to complete your purchase whether or not you are using Paypal. Then you can either sign into your Paypal account or just below the Login button Click on “Pay with debit or credit card, or Bill Me Later” to pay with your credit or debit card without using a Paypal account. Simply fill in your credit/debit card number during the check out process. You will also be given the option to start your own Paypal account if you want to do so.

At this time we do not offer international shipping. Our products can only be shipped to the 50 U.S. states at this time. Orders over $75 receive complimentary Priority Mail via USPS shipping

All orders are shipped from our studio in San Diego, CA. Orders will be shipped via USPS Monday – Friday, except on major holidays. Orders ship within 2-3 business days. Orders placed on holidays and weekends will be processed within 2-3 business days.

RETURNS & EXCHANGES

We do not accept refunds due to the nature of the product. All of our products are thoroughly inspected before they are shipped to ensure you receive the best possible product.

We will replace broken items when possible or offer a replacement on items damaged during shipping. Returns, refunds, or replacement products for reasons other than damage incurred during shipping cannot be accepted.

If you think the product you received is damaged or defective, please contact us within 72 hours so we can assess the problem. hello [!at] gavinluxe.com

 

SHIPPING

We offer a flat rate shipping of $6.95. At this time we do not offer international shipping. Our products can only be shipped to the 50 U.S. states at this time. Orders over $75 receive complimentary Priority Mail via USPS shipping

All orders are shipped from our studio in San Diego, CA. Orders will be shipped via USPS Monday – Friday, except on major holidays. Orders ship within 2-3 business days. Orders placed on holidays and weekends will be processed within 2-3 business days.